Client: Settlers Motel Turangi
Improving user experience for a motel website
Settlers Motel Turangi offers quiet, affordable accommodation in a park-like setting near the Turangi town centre.
Donna, who runs the motel, was not happy with the service from the company that designed her website and provided web and email hosting.
- There were problems with email not working at times.
- The content on the website needed updating and correcting, but they didn’t make the changes properly.
- Donna couldn’t access to update site to update it herself.
- The website had an unattractive, dated look.
- The home page was busy with multiple animations and a looping slideshow, which made reading difficult. Watch the screencast below.
Donna wanted to work with someone that she could trust and who was responsive and easy to communicate with.